Ultimately we will be able to provide you with your relevant shipping details. You will be advised when we expect your goods to be shipped and more important when they are likely to arrive. We will provide you with the name of the carrying vessel or flight number and the bill of lading number or airwaybill number.

Wherever possible we will also give you the name, address and telephone number of the local contact at your destination who will be able to assist you on any local procedures.

Everyone who provides an e-mail address will receive an e-mail with complete Airfreight and Shipping details. Including arrival date, contact name + phone number at the destination + reference number.

It is advised that the client(owner) of the goods is at the destination to arrange customs clearance. Some countries will only allow the owner to clear customs. We can hold the shipment in the UK for up to 1 month free of charge to allow the owner to arrive at the destination to arrange customs clearance.