1. Our prices
are fully inclusive from collected UK to arrival at destination
port/airport only. Customs clearence, local handling, duties and
taxes (if applicable) should be paid by the person collecting at
the destination unless otherwise stated.
2. It is your
responsibility to ensure that all goods are packed sufficiently well
so that they can travel safely to their destination. If you have
any doubts - ask!!!
Fragile items will require protecting so that they are not damaged in transit.
Packing materials can be provided at competitive prices. Please remember it is
better to be safe than sorry. All packages containing fragile items should be
clearly marked 'FRAGILE'.
3. There are certain items which cannot be accepted for transit within
your baggage or cartons. These items include aerosols, batteries,
explosives, fireworks, corrosives, paint, perfumes, pressurised containers,
firearms, ammunition, radioactive items, magnet materials, fuel or
other flammable items.
4. Your goods will NOT be covered by our Shipping Protection policy unless requested
and a proposal form is completed. All valuable items should be insured
without exception. Goods cannot be covered against damage or breakage
unless they have been professionally packed. The following items
should not be shipped by freight: cash, traveller's cheques, stamp
collections, deeds, tickets, jewellery, watches or similar high valued
articles.
5. Cartons should be a maximum weight of 30 kilos. Heavy items such
as books should be packed into smaller cartons for ease of handling.
Any large single items should be advised in advance. Suitcases should
be locked.
6. Wherever possible, packages should be available for collection
at the ground floor. Our drivers collect many shipments every day
and your help is much appreciated to enable us to keep your prices
down.
7. All paperwork, where provided in advance by Tudor, must be ready
on collection. Also all packages must be clearly marked with the
name and address at destination.
8. All delivery/collection times provided by Tudor are approximate
only. Please allow sufficient time either side of the stated time
as the driver can be early or late.
9. Please have the appropriate method of payment ready on collection.
All cheques must clear before freight can be dispatched.
10. Wherever possible the sender should be at destination port/airport
to receive their belongings. It is more than likely that they will
need to complete a customs declaration form which needs precise information
of the contents and it is unlikely a friend or family member would
have enough information to enable them to complete the documents.
Note: Some countries will only allow the sender to claim their goods
on production of their passports.
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