This form is your formal declaration which provides us with details of your shipment. It has legal implications and should be completed in full and as accurately as possible. No shipment can be despatched without a completed shippers inventory. Please note this is not a booking form.
Important Pre-Shipment Information
1. It is your
responsibility to ensure that all goods are packed sufficiently
well so that they can travel safely to their destination. If you
have any doubts - please ask!! Fragile items will require
protecting so that they are not damaged in transit. Packing
materials can be provided at competitive prices. Please remember it
is better to be safe than sorry. All packages containing fragile
items should be clearly marked "FRAGILE".
2. There are certain items
which cannot be accepted for transit within your baggage or cartons
as they are deemed to be hazardous. These items include, but is not
limited to; aerosols, batteries (more details in point 3 below),
explosives, fireworks, corrosives, paint, perfumes, pressurised
containers, firearms, ammunition, radioactive items, magnet
materials, fuel or other flammable items. Click here for further
information or please ask us if you are unsure.
In addition, you should ensure that valuable items are not
shipped by freight. This includes, but is not limited to; cash,
traveller's cheques, stamp collections, deeds, tickets, jewellery,
watches or similar high valued articles.
3. You should
declare all items that include lithium/ion batteries when you make
a booking with us. You should also note that additional
charges may be applicable if your consignment includes lithium
We are not able to send lithium/ion batteries if they have been
removed from the equipment they were contained in. i.e. the
batteries must be inside and part of the electronic device which
they power in order for us to send them. There must be no spare or
loose batteries whatsoever inside your baggage or cartons.
Lithium batteries can be found in digital cameras, video cameras,
mobile phones, PDA's, iPod's, iPad's, Notebook PC's, Portable DVD
Players, MP3 Music Players, Nintendo 3DS, PlayStation Portable
(PSP), electric sharpeners, electronic dictionaries, PlayStation 3,
Nintendo Wii, digital books, Kindles etc. Click here for
4. The price quoted for your shipment does not include
insurance. In the unlikely event that any of your items
are damaged or missing on arrival at destination, please ensure you
sign for the goods at destination as "damaged" or "missing".
If you have not taken out private insurance, you have only minimal
protection for your goods and you are not guaranteed any
refunds from us.
5. Each carton or
baggage should be a maximum weight of 30 kilos. Heavy items such as
books should be packed into smaller cartons for ease of handling.
Any large single items should be advised in advance. Suitcases
should be locked.
6. Wherever possible,
packages should be available for collection on the ground floor.
Our drivers collect many shipments every day and your help is much
7. All paperwork, where
provided in advance by us, must be ready on collection. Also all
packages must be clearly marked with the name and address of the
person collecting the goods at destination.
8. All delivery/collection
times provided by us are approximate only. Please allow sufficient
time either side of your booking period as it is possible that
the driver may arrive earlier or later than the expected
delivery/collection time due to unforeseen circumstances.
9. Please have the
appropriate method of payment ready on collection. You can make
payment by cash into our bank account, by cheque, or online through
our website. In some cases you will be able to pay the driver cash
on collection or by debit or credit card. All cheques must clear
before your freight can be dispatched.
Please note that a 3% surcharge will apply on all
payments made by credit card.
Our bank account details are as follows:
Bank: Royal Bank of Scotland, Sort code: 16-14-17, Account number:
10. Wherever possible the
sender should be at destination port/airport to receive the goods
being sent. It is more than likely that they will need to complete
a customs declaration form which needs precise information of the
contents and it is unlikely a friend or family member would have
enough information to enable them to complete these documents. You
should note that some countries will only allow
the consignee to claim their goods on production of their
11. Our prices are fully
inclusive from collected in UK to arrival at destination
port/airport only. Customs clearance, local handling, duties and
taxes (if applicable) should be paid by the person collecting the
goods at the destination unless otherwise stated.
12. All business is
undertaken subject to the Standard Trading
Conditions of the British International Freight Association
(Latest Edition). Copies are available upon request.